Privacy Policy
Effective Date: [11/11/25]
Optimal Gardins (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.
1. Information We Collect
We collect information that you provide directly, including your name, contact details, and payment information when you place an order or create an account. We may also collect information automatically through tools like Google Analytics to understand site traffic and improve user experience.
2. Payments
Payments are processed securely through Zelle and other approved payment partners. We do not store your financial details on our servers.
3. How We Use Information
We use your information to:
Process and deliver your orders
Communicate with you about pickups, deliveries, and updates
Improve our website and customer experience
Verify age and delivery eligibility (21+)
4. Sharing Information
We do not sell or share your personal information with outside marketers or advertisers. We may share limited information with trusted partners (such as our delivery team) only when needed to fulfill your order.
5. Cookies and Analytics
We use Google Analytics to gather anonymous usage data about how visitors interact with our website. This helps us improve layout, content, and performance.
6. Data Retention
We retain your information for as long as necessary to fulfill orders, comply with legal obligations, and maintain records.
7. Loyalty Program Data
If you participate in our WinStamp rewards program, we may store limited data such as your name, email, and QR code details to manage your rewards balance and redemptions.
8. Age Restriction
Our services are intended for adults 21 and over. We verify age upon delivery or pickup.
9. Contact Us
For privacy questions or requests, contact:
📧 info@optimalgardins.com.